> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lexq.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help from the LexQ team.

## Contact Us

<CardGroup cols={2}>
  <Card title="Live Chat" icon="comments">
    Click the chat widget in the **bottom-left corner** of the [Console](https://console.lexq.io). Available Mon-Fri 09:00-18:00 KST.
  </Card>

  <Card title="Email" icon="envelope">
    Reach us at **[hello@lexq.io](mailto:hello@lexq.io)** for general inquiries, partnerships, or enterprise plans.
  </Card>
</CardGroup>

## Resources

<CardGroup cols={2}>
  <Card title="Documentation" icon="book" href="/introduction">
    Core concepts, guides, and tutorials.
  </Card>

  <Card title="API Reference" icon="code" href="/api/introduction">
    REST API endpoints, authentication, and error codes.
  </Card>

  <Card title="CLI & MCP" icon="terminal" href="/cli/introduction">
    Command-line tool and AI agent integration.
  </Card>
</CardGroup>

## Reporting Issues

When reporting an issue, please include:

* **Trace ID** — found in execution responses (the `data.traceId` field)
* **Error code** — e.g., `P-001`, `ACT-002`
* **Steps to reproduce** — what you did before the error occurred
* **CLI version** — run `lexq --version`

## Service Level

| Plan       | Support Channel    | Response Time                 |
| ---------- | ------------------ | ----------------------------- |
| Free       | Documentation, FAQ | —                             |
| Growth     | Live Chat, Email   | Within 1 business day (KST)   |
| Pro        | Live Chat, Email   | Within 4 business hours (KST) |
| Enterprise | Dedicated channel  | Per SLA                       |